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Unifyed Student - Engage
Operational
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Messaging Module
Operational
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Identity Service
Operational
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Redirection Functionality
Operational
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Platform Service
Operational
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Nginx
Operational
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Gateway service
Operational
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RBAC
Operational
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Unifyed Student - Verify
Operational
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Unifyed-Verify-IDP
Operational
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Unifyed-PWMS
Operational
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Unifyed-MFA
Operational
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Unifyed-FTU
Operational
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Unifyed Student - Admit
Operational
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ERP-RBAC
Operational
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Admit Scheduler
Operational
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Admit Email Service
Operational
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Unifyed-Mobile
Operational
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Studio Platform
Operational
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AWS-Network/Infra
Operational
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Middleware Application
Operational
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AWS-Network/Infra
Operational
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Application
Operational
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Unifyed - LGK
Operational
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Application Issue
Operational
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AWS-Network/Infra
Operational
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Unifyed Manage
Operational
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Manage Payment Gateway
Operational
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Manage Gateway Service
Operational
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Manage Identity Service
Operational
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Manage Infrastructure - AWS
Operational
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Manage Platform Service
Operational
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Unifyed Engage Test Environment
Operational
Recent Incidents
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Affected Service:
Unifyed Student - Verify
Unifyed-Verify-IDP
August 25, Mon
Investigating
Please be advised that we’re currently investigating reports of a potential performance degradation on QuickLaunch-IDP services from our monitoring devices. The team is investigating and we shall provide status update in next 30 minutes.
12:24, Aug 25 EDT
Identified
Our team has zeroed in the problem and are actively working to resolve the issue, however this may take some time. End users may experience intermittent sluggishness at this time. We shall update this space periodically to keep you posted. We appreciate your patience all this while.
12:58, Aug 25 EDT
Identified
Our team has zeroed in the problem and are actively working to resolve the issue, however this may take some time. End users may experience intermittent sluggishness at this time. We shall update this space periodically to keep you posted. We appreciate your patience all this while.
12:58, Aug 25 EDT
Resolved
Please be advised that QuickLaunch services have been restored. Users should now be able to login without issues.
QuickLaunch is continuously monitoring the systems to ensure there is no further impact on services and shall share RCA to impacted customers.
13:56, Aug 25 EDT
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Affected Service:
Unifyed Student - Engage
Platform Service
Nginx
Gateway service
Studio Platform
Unifyed-Yoda
August 03, Sun
Identified
WHAT: Unifyed Engage will undergo a scheduled maintenance to perform necessary updates and optimizations to ensure optimal performance and reliability during Back-to-School period.
IMPACT: During this maintenance window, users will not be able to access or use Unifyed Engage.
WHEN: The maintenance window is planned for Sunday, August 03, 2025, beginning at 1:30 am ET and ending at 5 am ET.
Unifyed will provide further communication when the planned maintenance is complete.
Thank you,
Team Unifyed
01:28, Aug 03 EDT
Resolved
Unifyed has completed the scheduled maintenance to perform necessary updates and optimizations to ensure optimal performance and reliability during Back-to-School period.
Feel free to resume portal usage at this time. If you notice any issues with portal or SSO capabilities, please notify support at 844 566 5452 Ext 801 or email at support@unifyed.com.
Thank you for your support and patience.
Thank you,
Team Unifyed
03:05, Aug 03 EDT
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Affected Service:
Unifyed Student - Engage
Unifyed-Mobile
March 24, Mon
Investigating
Please be advised that we’re currently investigating intermittent reports of a potential performance degradation on Engage services from our monitoring devices. The team is investigating and we shall provide a status update in next 30 minutes.
Unifyed Support
12:43, Mar 20 EDT
Monitoring
Please be advised that the intermittent performance degradation alerts have subsided. We aren't experiencing any sluggishness anymore. All requests are processing consistently and successfully. We are keeping this under observation and shall keep you updated.
13:32, Mar 20 EDT
Resolved
Please be advised that the observation period post corrective action has been completed successfully with no further reports or anomalies. The services have been operating normally since 3/21 04:15 AM ET. This incident stands resolved.
13:30, Mar 24 EDT
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